Privacy Policy

Last updated: January 2026

1. Introduction
ToyTales (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share when visiting or purchasing from thetoytales.com (“Site”). This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights regarding your information.

2. Information We Collect
We may collect the following types of information:

a. Personal Information:
• Name
• Email address
• Phone number
• Billing & shipping address
• Order details
• Payment information (processed securely via our payment partners)

b. Log & Device Data:
• IP address
• Browsing behaviour
• Device type
• Pages visited
• Referrer URLs
This helps us understand how customers interact with our Site.

3. How We Use Your Information
We use your information to:
• Process and deliver orders
• Send order and shipping confirmations
• Respond to customer support inquiries
• Improve products, services, and the shopping experience
• Send promotional emails (where consent is provided)
• Comply with legal obligations

4. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
• Recognize returning visitors
• Improve user experience
• Analyze traffic and behavior
You can disable cookies through your browser settings, though this may affect Site functionality.

5. Sharing Your Information
We may share your data with:
• Logistics partners (for shipping)
• Payment processors
• Service providers who help us operate the Site
We do not sell your personal information to third parties.

6. Security
We implement reasonable technical measures to protect your data. However, no system is fully secure — absolute protection cannot be guaranteed.

7. Your Rights
You may:
• Access your personal data
• Correct inaccuracies
• Request deletion (subject to legal/accounting requirements)
• Opt-out of marketing communications

8. Contact Us
For privacy-related questions or requests:
📧 Email: support@thetoytales.com